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Thread: Great Customer Service!!!

  1. #1

    Great Customer Service!!!

    I would like to thank White's for their great customer service!

    I had a 4x6 coil for my V3i that went out of tune and was overloading.
    I returned the coil which was actually out of warranty by a wee bit but wasn't used much.
    They re-tuned the coil and put it back in the mail within two days of receiving it from me.

    All at no charge.

    Customer service like this is rare these days. This is one of the reasons I'm a big fan of their detectors. Not only do they make a superior product, they also stand behind it. This has earned them a life long customer. I'm an electronics repair tech, and many companies these days have no interest in repairing their products. They are only interested in selling you another piece of equipment. White's needs to be commended!

    Outstanding service of this nature needs to be recognized and praised.


    Thanks
    ACE 250 ATpro GTI2500
    V3I
    CTX3030
    Surf PI Pro
    Gabby

  2. #2
    Junior Member
    Join Date
    May 2012
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    Mountains of West Virginia
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    154
    Second to none.

  3. #3
    They are known for great customer service. Treated me very well the one time I did have to use it.
    Oldest find: 5,000 year old copper spearhead
    Oldest coin: 1699 William III halfpenny
    Purdiest coin: 1832 Capped Bust quarter
    Coolest find: USA button with blue threads still on shank

    "He who would search for pearls must dive below."

  4. #4
    I have to agree with that. They have always treated me more than fair.
    Whites VX3 with Sunray Probe, 10x12 SEF, 8x6 SEF, 10dd, 6x10Eclipse, 4x6 Eclipse, Lesche digger and Garrett Pro Pointer.

  5. #5
    Administrator del's Avatar
    Join Date
    Oct 2009
    Location
    Connecticut
    Posts
    13,015
    they are first rate in my book , out of all the manufactures I think Whites is the best to deal with also one of the quickest turn a rounds .
    "Honesty is an expensive gift ,
    so don't expect it from cheap people"

    XP Deus II , DFX ,TDI sl -

    Click here to view my finds album


  6. #6
    I'll throw my two cents in. I and my friends have been treated extremely well by White's. They really value their customers. Now if the cable and internet service providers, which are the polar opposite to White's, could only emulate them.

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