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Thread: Minelab Customer Support

  1. #1
    Elite Member
    Join Date
    Jul 2010
    Location
    Western MA
    Posts
    2,269

    Minelab Customer Support

    I sent an email to Minelab customer support about an issue I am having. I had a response from them within 5 minutes!

    Granted I did not like the response, which was that I needed to send my detector in for services

    But I was impressed by the quick response thumbsup01
    2014 Goals: 20 Silver, 5 Large Coppers, 1 Gold Coin (not anticipating being able to detect much this year; NEW BABY HERE!!)
    So Far: (0) Silver; (2) KG, LC 1807; (2) IH; (3) Buff


    2013 Total: 36 Silver; 5LC (including 1 FUGIO)
    2012 Total:101 Silver; 11 LC

  2. #2

    Re: Minelab Customer Support

    thumbsup01 Good to here I have not needed service from them yet but was worried it might be lacking compaired to the others |

  3. #3
    Global Moderator Ill Digger's Avatar
    Join Date
    Feb 2010
    Location
    N. Illinois
    Posts
    4,987

    Re: Minelab Customer Support

    Good news, thumbsup01... bad news .... kinda thing huh? :-\
    I've been there. I know how you feel. I had to take mine in for a new board last winter \:[
    I was just glad I didn't have to stick it in a box and put into the hands of some delivery service \
    Their new service center is in one of the Chicago subs, Downers Grove. So I just drove it into them. It's only about a hour and 20 minutes from me.
    Hope everything comes out alright.
    Some days you get the corn, some days you get the cob
    ​Oldest coin: ​70 B.C. "Harlow Flyer" gold qtr. Stater
    Oldest U.S. coin: 1814 Capped Bust Dime

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