Customer service

[pulltabsteve]

My buddy Mike was out detecting a school this weekend when his 3 year old 6x10 coil started acting up. It was overloading in the air. Swapped the M6 with the stock coil and it worked fine.

I told him to pick me up and we'll run down to our Whites dealer to see about sending it out. We arrived and as always we were treated to a smile, a handshake and some iced tea! Fred is simply the best dealer on the planet!! Treasures Unlimited in Patchogue NY is the #1 Whites dealer in the country for sales and I believe service too.

Long story short, Fred installed a new 6x10 coil, new rubber rod grommets and cleaned out the coil cover. ALL FOR FREE!! Then he shook our hands and said thank you for being great customers. Awesome...

 

[giant056]

That's AWESOME :thumbsup02:

 

[Timewarpdigger]

I do have to agree with you Steve, have never had a bad experience with Fred. He is always willing to help with service or just a bit of instruction to help you become more familiar with your machine. Safe & HH

 

[Ill Digger]

Wow! :shocked01: That IS a good deal! :thumbsup02:
Wish we had a dealer a little closer by. :bummer:

 

[Digger Don]

Great customer service is hard to come by these days. When you find a dealer like that, you're lucky!!