Awesome customer service

[RickO]

I took the battery out of my V3 (not supposed to leave it long term) and put it in the charger. The charge light would not light up. I put it back in the V3 and turned it on.. still had 9.3 volts. Checked the second battery, no problem, charging light lit right up. I called White's customer service, described the problem, and without even any questions, they took my name and address and said we are mailing you a new one. WOW!!!!!! I knew they were good, but this is awesome. Thank you White's Electronics. RickO

 

[angellionel]

You have to admire and appreciate that kind of attentive and quick response from their customer service department. It means a great deal. :yes:

 

[del]

yup their service is the best in the business , i had to finnally send my Dfx in earlier this year ( its about 5 or 6 years old and no longer under warranty) they fixed it up great with no charge to me , and it runs phenominally good now . :grin:

 

[Epi-hunter]

I have heard nothing but good things about White's customer service. And it pays off, just like now, through word of mouth from their customers

 

[Jason in Enid]

Whites has always had great customer service. It's rare to find a company with an excellent product AND customer care.

 

[leslie(nova scotia)]

yo R

From the land of the Bluenose.....well sir it doesn't get any better then that.

 

[magic]

I have had Whites machines for years and I have to say that I have never seen any company that has the type of service that they do! Whites service is A-1