Whites was lame when they didn't just do a total recall/replacement for all of those with the serial numbered, bad lots. I can't hardly conceive the numbers of coils some here have had pay to to send back. Whites only gets so much understanding from me after reading about all of these who have experienced this mush aggravation and expense . Makes me wonder why Whites never just honestly admitted the defect, and just fix it without causing all of the people to pay the shipping and all. hmmmm. Pay the piper is what I always say. I don't know about anyone else, but to me, the checkbook balance total for all the expenses for returning these known bad lots of anything they sale, is more than a nuisance, it is the dollars & cents. If it a factory defect, replace it for free, no questions asked. martin